Technical Support and Contact Information
Regular technical support at CANIX is provided on an office hours basis from 09:30 to 17:30 EDT, Monday through Friday. The normal communications channel for technical support is email to [email protected].
Emergency 24x7x365 Support
A 24-hour support hotline is available on +1-514-868-6565 for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only — such as CANIX critical system failures causing loss of service to members.
If there is no immediate answer from the emergency hotline, please leave a message and it will be
attended to immediately.
Support Summary
| [email protected] | |
| Phone | +1-514-868-6565 ext 1 |
| Hours | 09:30 to 17:30 EDT, Monday to Friday |
| 24h Emergency | +1-514-868-6565 |